Skip to main content
Insurance

Vitality insured patients

Vitality members can access our specialist podiatry and surgery services with pre-authorisation. Use the checklist below before booking.

Book online Call Back to prices

What you need to know

  • Log in to Vitality or call the helpline to obtain pre-authorisation for your planned appointment or treatment.
  • Ask for written confirmation or a pre-authorisation code that includes the procedure name or consultation details.
  • Email the authorisation to enquiries@footandanklecentre.com so we can update your records before you arrive.
  • Bring your Vitality membership card and photo ID to your appointment.
  • While The Foot and Ankle Centre is happy to accept self-referrals, your insurance provider may require a GP/Consultant referral prior to attending through Vitality. To find out, call Vitality on 0345 602 3523.
  • The Foot and Ankle Centre will bill your insurance company for each consultation. It is your responsibility to inform Vitality prior to each consultation and ensure that the appointment and/or treatment is pre authorised. Failure to provide pre authorised treatments may result in unexpected invoices sent to you.
  • Contact Vitality if you have any doubt regarding your policy coverage prior to attending. The Foot and Ankle Centre cannot speak to your insurance company on your behalf.
  • If Vitality fail to cover your consultation fees, The Foot and Ankle Centre will send you an invoice to self-fund.
  • The Foot and Ankle Centre is a recognised facility for Vitality. We strongly recommend that you request all of our podiatrists be included on your authorisation code.

Things not covered

  • Unfortunately, Vitality do not cover dressings, medication or medical devices such as orthotics and splints. Your podiatrist can discuss if self-pay fees apply. 3D gait analysis or MSK analysis appointments are not generally covered by Vitality.

Procedure codes

  • Initial consultation
    No code required - pre-authorisation only.
  • Follow-up consultation
    No code required - pre-authorisation only.
  • Shockwave therapy per consultation
    Pre-authorise T5780 for plantar fasciitis or T7250 for achilles tendinopathy.
  • Non-image guided injection therapy
    Pre-authorise W9040 for each injection.
  • Ultrasound guided steroid injection therapy
    Pre-authorise W9030 for each injection.
  • MSK analysis
    Not covered by Vitality benefits (self-funded only).
  • 3D gait analysis
    Not covered by Vitality benefits (self-funded only).
  • Dressings / medications / splints / orthoses
    Not covered by Vitality benefits (self-funded only).

Helpful resources